Service & Warranty

Our Guarantee - A Promise to You!

Starting from June 1, 2024, all LOUIS XVI timepieces enjoy an international warranty of 5 years. We ensure this warranty by subjecting our watches to rigorous quality tests during production.

Our quality inspection is carried out by renowned master watchmakers with years of experience. Their expertise and care give us the assurance to be your reliable partner for service and warranty.

A LOUIS XVI watch, with proper care, has an average lifespan of 25 years. This is ensured by the renowned movements and parts used. To guarantee this long lifespan, we offer various service options, which you can find here: Service

Where people work, mistakes can happen. Despite the strictest quality controls, we are not infallible, especially since many steps in watchmaking are still carried out by hand. If this is the case, you can find our service form here: Service Form

We thank you for your trust and look forward to your feedback.